ASSOCIATE CONSULTANT

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Posted Date: Mon, 27 Mar 2017 23:47:14 GMT

Job Location: Chennai, Tamil Nadu

Company / Institution: HCL Technologies

About this job opportunity:
Propose solutions to address client’s key drivers – Business & IT – by leverage industry best practices. To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (2.). Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring...

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