ASSOCIATE CONSULTANT

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Posted Date: Wed, 04 Oct 2017 11:03:12 GMT

Job Location: Gurgaon, Haryana

Company / Institution: HCL Technologies

About this job opportunity:
To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (5.). Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives (6.). 8+ years of experience in the Industry. To participate or contribute on EN business in creation...

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