AVP - Digital Service Lead

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Posted Date: Fri, 03 Mar 2017 08:23:03 GMT

Job Location: India

Company / Institution: DBS Bank

About this job opportunity:
To achieve individual goals & targets & service levels of Team Manager, Customer Service Centre and Quality Assurance. Strict adherence to Risk & Governance Standards and Audit as laid out by the Bank. To provide constructive feedback on call volume forecasting and scheduling. To render efficient and high quality Customer Service....

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