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Posted Date: Tue, 31 Jan 2017 12:32:08 GMT

Job Location: Bangalore, Karnataka

Company / Institution: HCL Technologies

About this job opportunity:
Understanding of Oracle's Maximum Availability Architecture (MAA). To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (5.). Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives (6.)....

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