Help Desk Support Asociate

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Posted Date: Fri, 17 Feb 2017 14:15:06 GMT

Job Location: Pune, Maharashtra

Company / Institution: Fiserv, Inc.

About this job opportunity:
Prepare client Daily/Weekly/Monthly/Quarterly incidents status reports and share with higher management. Conducting bi-weekly review calls with higher management to discuss about emerging cyber threats and also to track SLA. The primary Service Desk Associate role is that of providing first level support through taking calls and handling the resulting incidents or Service Requests, using the...

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