Incident Management

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Posted Date: Wed, 19 Sep 2018 19:15:01 GMT

Job Location: Gurgaon, Haryana

Company / Institution: Accenture

About this job opportunity:
1 Have working knowledge and understanding of ITSM / Service Now tools used in logging and monitoring incidents 2 Has to drive critical incidents troubleshooting bridge, Co-ordinate between multiple teams for effective resolution of P1 and ensure all resolver teams join the bridge call on time 3 Effective at managing multiple high priority activities with conflicting urgencies 4 Should be...

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