Manager, Help Desk Support

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Posted Date: Fri, 17 Feb 2017 14:15:10 GMT

Job Location: Pune, Maharashtra

Company / Institution: Fiserv, Inc.

About this job opportunity:
Job Description / Required Skills Manage multiple medium-sized Support Teams working as per ITIL framework i.e. Incident Management, Request Fulfilment, Access Management, Change Management, Problem Management Interact with Business Partners/Clients. Excellent written and verbal communication skills. Communicating with broad range of BUs / client stakeholders, both technical and non-technical....

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